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Mission and Values

VISION

 

To provide our guests with a comfortable stay, service and unforgettable experiences, ensuring sustainable growth in our business and adding to the prosperity of our partners and the community to which we belong.

MISSION

Our business is to sell unforgettable experiences. Our mission is to provide our guests with well-kept premises and surroundings and with distinctive accommodation, catering and entertainment services.

VALUES

GUESTS

 

Our guests are what our business is about. Everything we do is thinking of them, to ensure their comfort, a high standard of service and unforgettable experiences. They are the reason we exist. We believe that details count and make a difference.

VALUE AND RESPECT

 

We respect each other for our diversity and uniqueness as human beings, which make us want to grow professionally and to develop our abilities to exceed expectations and to carry the growth of our tourist development to the desired standards of quality and profitability.

HOW WE WORK

 

We give ourselves and and each other the freedom to succeed, and this fosters the spirit of enterprise. We trust each other, we are open to change and we embrace the challenge of constant improvement. We behave at all times as a team, whether we are together or on our own.

INNOVATION AND DEVELOPMENT

 

We believe that the needs of our guests and markets evolve, and so we pay attention to new tendencies and invest in modernising our tourism product. We like change.

ETHICS AND SOCIAL RESPONSIBILITY

 

Whilst we are determined at all times to achieve and exceed our goals, but we always act to the highest ethical standards, both among ourselves and in dealings with our guests or partners. Because we appreciate the community to which we belong we have an agenda of inclusive social responsibility.

These values are published internally and posted at various places around our premises. They are shared by all.